voestalpine reserves the right to conduct audits and assessments of the quality management system, processes and/or products with prior notice, including with its customers, if necessary. Certifications must be issued by accredited certification companies. The revocation of a certificate must be promptly reported to voestalpine. This may have an impact on future business in certain circumstances. If this is not done, the supplier can be brought into the voestalpine escalation process. New certificates shall be sent to the competent contact partner in the voestalpine Procurement Department on the supplier’s own initiative. The purpose of this quality management system is to achieve our joint goal of “ zero defects.” The expiry of a certificate without planned recertification must be communicated to voestalpine at least six months before the expiry date. The effectiveness of the QM system is demonstrated by the following: ⮚ continuing and verifiable improvement in the processes, procedures and products ⮚ quality of deliveries ⮚ reliability of deliveries ⮚ effectiveness and speed of the implementation of corrective measures ⮚ communication on all levels ⮚ on- topic and on- schedule processing of new projects and change projects. Quality Management System. The prerequisite for a supply relationship with voestalpine is an effective quality management system, which is structured in accordance with the applicable provisions of DIN EN ISO 9001/IATF 16949.
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